Frequently Asked Questions

Leave a request on the website, by phone or messenger. A manager will contact you within an hour, clarify dates, group size and choose a route. After agreement — 30% prepayment, the rest is paid before departure.

Bank transfer, Wise, Western Union, PayPal, and cash on arrival in Tashkent. All amounts are fixed in USD; for RUB/EUR we use the rate on the day of payment.

30 days before — 100% refund. 15 days — 70%. 7 days — 50%. Less than 7 days — 30%. For force majeure (illness with documentation, travel ban) — individual review.

Yes, absolutely. Any changes to the itinerary — cities, dates, accommodation category — are made at cost with no penalty, at least 14 days before departure.

Most CIS countries: no visa, entry with internal passport. EU, US, UK, Japan, South Korea and 90+ other countries: visa-free for 30 days. Others: e-Visa online in 5 minutes at e-visa.gov.uz.

Uzbekistan consistently ranks in the top 30 safest countries by the Global Peace Index. Low crime rate, friendly attitude to tourists. Our guides are available 24/7 and know every situation.

USD is the most convenient — you can exchange anywhere at good rates. EUR and RUB are also accepted. ATMs in major cities issue sums (UZS). Cash works everywhere; cards in large hotels and malls.

No mandatory vaccinations for Uzbekistan. Hepatitis A + typhoid recommended as precaution. Full travel medicine consultation is included in our premium packages.

Hotels in the chosen category, licensed guide, all transfers, entrance tickets, breakfasts. Lunches, dinners and international flights — per programme (usually specified in the proposal).

Yes. We adapt the route: fewer long transitions, more interactive activities, children's menus, cots in hotels. Discounts for children under 12 — from 30%.

Individual tours: 1–12 people. Small group: 6–15. Corporate events: up to 500. We never mix strangers in individual bookings.

Yes, we have scheduled group departures (April–October). Dates and prices — on request.